Refund policy

At SUNSOUL WELLNESS, we want you to love your purchase.

We accept returns within 30 days of delivery.

To be eligible for a return:

* The item must be unused and in its original condition.
* The item must be returned with its original packaging.
* Proof of purchase may be required.

To request a return, please contact us at sunsoul.wellness.you@gmail.com within 30 days of delivery. Please include your order number and the reason for your return.

If your item arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible and include photos of the item and packaging. We will review the issue and provide an appropriate resolution.

For returns due to a change of mind or personal preference, the customer is responsible for return shipping costs.

Once we receive and inspect the returned item, we will notify you whether your refund has been approved. Approved refunds will be issued to the original payment method.

Please allow your bank or payment provider additional time to process the refund.

Items that are used, damaged after delivery, or returned without their original packaging may not be eligible for a refund.

Contact:
sunsoul.wellness.you@gmail.com